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Senior IT Business Analyst Full-time Job

5 months ago Engineering Garland   46 views
Job Details

A successful candidate will have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.  This person will be able to clearly articulate possible solutions to identified risks as they relate to various projects and applications.  They will work closely with leaders and subject matter experts across all departments to help identify opportunities to improve technology support of existing and desired processes. There will be a fair amount of autonomy in how to translate a set of objectives into well-founded, technically sound requirements in the form of user stories, epics, mockups, etc. The candidate will work in an agile environment and help manage an offshore development team. The analyst will report to the Director of Business Process Improvement within the IT structure.


  • Consult with subject matter experts on a regular basis to define and document business and customer needs
  • Create user stories with specific success criteria
  • Collaborate with the development team to drive complete understanding of desired functionality
  • Ensure development deliverables meet the success criteria
  • Coordinate UAT for final deliverable sign off
  • Participate in systems acceptance testing activities as needed
  • Document new functionality and provide training when necessary
  • Monitor project progress by tracking activity; resolving problems; recommending actions
  • Manage several concurrent projects and their deliverables
  • Track and manage issues and risks
  • Provide regular status reports to leadership
  • Provide problem resolution and enhancement support for production applications


  • 5+ years business analyst and project management experience
  • 5+ years working in an agile environment
  • Scrum master experience a plus
  • Development experience a plus 
  • Experience working with Jira or other automated agile tool
  • Demonstrated capacity for gathering and scrutinizing requirements with an eye toward process improvement
  • Experience documenting business processes (e.g., user stories and screen mock-ups, process flows, etc.)
  • Strong leadership skills, ability to work with different personality types, positive attitude
  • Self-driven and able to take full ownership of project timelines and execution
  • Possess a strong work ethic, initiative, and a passion for cross-collaboration that supports the entire organization
Company Description
Software Company